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East China Hardware Network Frequently Asked Questions Help Delivery

Delivery Method


Delivery policy
自有物流送货上门 第三方物流送货 快递运输 的配送方式,或者客户自 All the products of East China Hardware Network adopt the delivery method of home-owned logistics delivery and third-party logistics delivery or courier transportation , or customers Pickup (Customers can pick up the goods at the designated place of East China Hardware Network by themselves), we will send the products to the filled out shipping address within the corresponding time according to the delivery address of the goods you ordered.
、第三方物流配送 1.Third-party logistics distribution
East China Hardware Network has a long-term cooperative logistics service company that can handle logistics distribution services, and also accept customer-designated logistics company services. 送货上门 到物流配送点上门自提 两种方式,您可根据情况自己选择,关于运费您可选择预付费用由鑫方盛代办物流费用或选择运费到付方式。 The logistics costs are uniformly borne by the purchaser . There are two ways of logistics distribution: " home delivery " and " home pick-up at the logistics distribution point " . You can choose according to the situation. For freight, you can choose to prepay by Xinfangsheng. Logistics cost or choose the freight collection method.
、自有物流送货上门 2. Own logistics delivery
3000 元可提供 72 小时内免费送货上门服务, Taizhou regional single purchase amount of more than 3,000 yuan can provide free home delivery within 72 hours,
、关于验货与签收 3. About inspection and receipt
When receiving the goods, the consignee must confirm in the presence of the delivery staff that the goods received are not damaged. If the outer box of the goods is affixed with a fragile logo, be sure to open the box on the spot to check whether the goods in the box are damaged. , 可直接在签收单上注明 : 内件损坏 , 本人拒收字样 , 由物流公司再返回华东五金网;并及时通知我们,我们会处理并承担由此而产生的运输费用 ; 如您签收后,发现有明显损坏迹象的外包装后再投诉货物有误或有损坏,恕我们不能受理。 If there is damage , you can directly indicate on the receipt : the internal parts are damaged , I refuse to accept the words , and the logistics company will return to East China Hardware Network; and notify us in time, we will deal with and bear the transportation costs incurred ; After you sign for the package and find out that there are obvious signs of damage, then you can complain about the wrong or damaged goods. We cannot accept it.

Merchandise receipt
、您在接收到货物签收时,请您务必仔细核对:商品及配件、商品数量、发货清单、发票(如有)、三包凭证(如有)。 1. When you receive the receipt of the goods, you must check carefully: the goods and accessories, the quantity of the goods, the delivery list, the invoice (if any), and the Three Guarantees certificate (if any).
、若存在包装破损、商品错误、商品少发、商品有表面质量问题等影响签收的因素,请您一定要当面向送货员说明情况并可以联系我们的客服: 400 180 8860 ,我们会根据情况给予处理,请您不必担心。 2. If there are factors that affect the receipt, such as damaged packaging, product errors, fewer products, and product surface quality issues, please be sure to explain to the delivery person and contact our customer service: 400-180-8860 , we We will deal with it according to the situation, please don't worry.
、如果您当场签收,我们视同为您认可商品完整无缺。 3. If you sign for it on the spot, we consider it to be a complete and approved product.
Tips:
、货到付款的订单送达时,请您当面与送货员核对商品与款项,确保货款两清;若事后发现款项有误,华东五金城网将无法为您处理。 1. When the cash on delivery order is delivered, please check the goods and payment with the delivery person in person to ensure that the payment is clear. If you find that the payment is wrong later, East China Hardware City Network will not be able to process it for you.
、请收货时务必认真核对,若您或您的委托人已签收,则说明订单商品正确无误且不存在影响使用的因素,华东五金网有权不受理因包装或商品破损、商品错发、商品表面质量问题、商品附带品及赠品少发为由的退换货申请。 2. Please check carefully when receiving the goods. If you or your client have signed the receipt, it means that the order product is correct and there are no factors affecting the use. East China Hardware Network has the right not to accept the package or the product is damaged, the product is wrong , The product surface quality problems, merchandise incidental goods and gifts are not issued on the grounds of fewer applications for return.


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