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East China Hardware Network FAQs Help Online Payment Tips

Online payment tips

Pi How to judge whether online payment is successful?

l After you complete the online online payment process, the system should prompt payment success; if the system does not prompt payment failure or success, you can check the balance of the Alipay account in various ways. If the payment has been deducted, the online payment transaction should be successful, please You wait patiently
l If the payment is unsuccessful due to insufficient balance or unexpected disconnection, please log in to the Member Center, find the unsuccessful order, and complete the payment again.

Tips 小时之内完成支付,否则我们将不会保留您的订单。 : Please complete the payment within 48 hours, otherwise we will not keep your order.

造成“支付被拒绝”的原因有哪些? What are the reasons for "payment rejected"?

支付宝账户余额不足; l Alipay account balance is insufficient;

输入的支付宝帐号或密码不符; l The Alipay account or password entered does not match;

支付宝系统数据传输出现异常; l Alipay system data transmission is abnormal;

网络中断。 l Network interruption.

支付宝支付注意事项 注意 Notice of Alipay payment

The mall supports two Alipay payment methods: Pay-to-account payments and secured transaction payments;

l Immediately arrived Refers to a method in which a customer voluntarily pays to the other Alipay account through his Alipay account, and the customer pays After successful, the payment will be immediately entered into the Alipay account of the other party;
担保交易 l secured transactions It means that after the customer pays, the amount paid by the customer first enters the Alipay account and is temporarily held by Alipay. After the customer receives the goods, Alipay will transfer the amount paid by the previous customer to the other Alipay account, which ensures that the customer checks the goods first. Payment method for post-payment;
Regarding how to register, how to activate, how to recharge Alipay, or if you have problems using Alipay, we recommend that you contact Alipay Customer Service Center directly .

或登录: http://help.alipay.com/support/index.htm Alipay Customer Service Phone: 0571-88156688 or login: http://help.alipay.com/support/index.htm .

支付宝支付步骤 步骤 Alipay payment steps

After you purchase goods from the mall and enter the settlement center, you can choose Alipay to pay at the payment method;

订单确认页面点击“确认无误,下订单”后,生成订单号,表明已成功提交订单; l After clicking "Confirm without errors, place an order" on the order confirmation page, an order number is generated, indicating that the order has been successfully submitted;

l After entering the Alipay checkout counter, you can choose "instant payment" or "guaranteed transaction" payment. The transaction process: confirm the payment is correct, enter the Alipay account name and payment password to make the payment; After the payment is received immediately, the payment will be immediately entered into the Alipay account of the mall; after the order is successfully paid, you can check the order payment information in "My Account";

l If the amount is insufficient to pay the order, you can choose the "remaining amount payment method" and pay the order directly while recharging; or you can give up using Alipay to return to the mall to modify the order and choose another payment method;

充值的同时直接支付订单,选择网上银行后,点击去网上银行充值; l Pay the order directly while recharging. After selecting online banking, click to go to online banking to recharge;

充值成功后,支付宝收银台提示:成功充值; l After the recharge is successful, the Alipay cashier will prompt: Recharge successfully;

充值并支付成功后,款项将立即进入支付宝账户。 l After recharging and payment is successful, the payment will immediately enter the Alipay account.

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